Your business's front desk on WhatsApp.
Loket answers your customers' questions, books appointments into your calendar and hands conversations to your team when a person is needed, in one shared inbox, around the clock, in your customers' language.
Answers questions
From your own business information: hours, services, prices, location. It says so when it doesn't know, rather than guessing.
Books appointments
Shows open times, books, reschedules and cancels in your Google Calendar, and sends the calendar invites.
Hands over to your team
Complaints, urgent matters, or "can I speak to someone": your staff get the conversation with its full history.
File status for law firms
Verified clients can check where their conveyancing file is. Loket reads the firm's own tracking sheet and shares only what's allowed.
How it works
Customers message your business on WhatsApp or Telegram. Loket replies straight away; your staff can see every conversation and take over at any time.