Loket

Terms of service

Last updated 29 September 2026

These terms apply to Loket, a service operated by Bina Rezeki Trading (SSM 202603228707).

The service

Loket lets businesses answer customers on WhatsApp and Telegram, take bookings and hand conversations to their staff. Businesses are responsible for the information they give Loket to answer with, and for their own staff's replies.

Automated replies

Many replies are generated automatically. They are based on the business's own information but can be incomplete or wrong. Nothing Loket says is professional advice (for example legal or medical advice); ask the business's staff for that.

Acceptable use

Don't use Loket to send spam, harass anyone, break the law, or try to access other people's information.

Availability and liability

We work to keep Loket running but don't guarantee it will always be available or error-free. To the extent the law allows, we are not liable for indirect losses arising from its use.

Governing law and contact

These terms are governed by the laws of Malaysia. Contact: support@rezeki.chat.